Privacy Policy

Introduction

Welcome to ChargeLink! Your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, including our mobile application and website (collectively referred to as the “Services”). By accessing or using the Services, you consent to the terms outlined in this policy.

1. Information We Collect

We collect information to provide and improve our Services. This includes:

1.1. Personal Information

• Name, email address, phone number, and payment details when you register or use our services.

1.2. Usage Information

• Details about how you use our Services, such as session duration, charging station usage, and preferences.

1.3. Location Data

• Your device’s GPS location to provide charging station recommendations and map navigation.

1.4. Device Information

• Device type, operating system, app version, and IP address for app functionality and troubleshooting.

2. How We Use Your Information

We use the information collected for purposes such as:

• Providing, managing, and improving the Services.

• Processing payments and transactions.

• Sending important notifications and updates.

• Personalizing your user experience.

• Ensuring security and detecting fraudulent activities.

• Complying with legal obligations.

3. Sharing Your Information

We may share your information with:

3.1. Service Providers

• Third parties that help us operate and provide the Services (e.g., payment processors, map providers).

3.2. Legal Compliance

• Authorities if required by law or to enforce our terms and policies.

3.3. Business Transfers

• In the event of a merger, sale, or other business transaction involving ChargeLink.

4. Your Choices and Rights

Depending on your location, you may have the following rights:

• Access, update, or delete your personal information.

• Opt out of marketing communications.

• Disable location tracking via your device settings.

• Withdraw consent for data processing where applicable.

To exercise these rights, please contact us at [Insert Contact Email/Phone Number].

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system is entirely secure. Please use our Services responsibly and report any concerns to us immediately.

6. Retention of Information

We retain your information only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

7. Third-Party Links and Services

Our Services may link to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before engaging with them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with the updated “Effective Date.” Continued use of our Services constitutes acceptance of the revised policy.